Client Discovery Questions

When taking on a new client, there are a few questions that allow us to get a more comprehensive view of your business. These questions are meant to help us gather the required information that we need to determine how we can assist your business, and how to best go about a digital marketing campaign with your business!

Who are your “real world” competitors?

  • Who are some businesses in the immediate area that you compete with for business? Talk to your customers, see who, if anyone, they researched before choosing you. Do more than just a local Google search. Check social media and other local marketing platforms, and find out who else is offering similar services as you in your immediate area.

Who are your “online” competitors?

  • When searching for your services or keywords, what other businesses are found in the search results, both above and below where you are found in the results? This may be localized to your area, or a wider, national search. This gives us an idea of your digital presence and what your competitors are doing that provides real value.  Note that sometimes the businesses or websites that show up in these searches are not actual businesses who compete with you directly, but they are competing for space in the search results, so they count!

Average value of the customer

  • Determining the value of a customer is a valuable metric to have. It is easily determined using a formula that can be found here. Knowing the average value of a customer allows us to determine an online marketing budget that makes sense for your business, and lets us get to know how your customers consume your product or service

Conversion rate

  • When people are reaching your website, how many of them convert to customers after seeing your business online? All you have to do is divide the number of conversions you get in a given time frame by the total number of people who visited your site or landing page and multiply it by 100%. This number can also be found in Google Analytics if you have it set up correctly.

Conversion rates from multiple sources

  • What are your conversion rates from various sources of traffic to your site (direct search, organic search, referral, social media)? It is important to know if your site is relying on one source of traffic or is casting a wider net in terms of finding conversions.

What’s the markup?

  • What is the markup of your services? How much are you making above your costs per customer? Knowing your profitability is important when determining your budget and marketing services.

Check Out Our Other Digital Marketing Services

SEO

We offer full-service organic search engine optimization strategies that can be customized to your specific needs. Our comprehensive SEO services include data analysis, detailed keyword research, web content optimization, value-based link building, and local SEO.

Content Marketing

From blog posts to infographics, current content gives your brand a voice and potential clients a reason to visit your site. We create, distribute, and promote a broad range of content to drive engagement and build meaningful connections with your website visitors.

PPC

We maximize traffic to your website with our continuous dedication to identifying, capturing, and converting your target audience. We create engaging ad copy tailored to your audience and demographic to generate more leads and increase sales.

Client Reviews

These guys are absolutely GREAT! Their knowledge, professionalism, and patience has been a big help to me. I have recommended my daughter and her small business marketing to "Get YOU Found".Great guys to work with.
Brian Y.
I have been very pleased with Get You Found for our state nonprofit website. They have been timely in their responses to our questions, are always pleasant and helpful, and resolve any issues promptly.Pat Ashe, President
Pat A.
I own and operate my business alone. I don't have any employees, and that means I'm the one that answers the phone, books the appointments, orders the materials, does all of the work and keeps the books. Additionally, I have to oversee my marketing campaign and budget and make sure that the money I'm spending to keep my business running smoothly is spent very efficiently and very well. In this day and age, the internet, Website/SEO/AdWords/Etc. is a HUGE part of that and it is also an area in which I have no training or expertise. In the past, I've attempted to figure this out on my own, and used other companies to manage this for me with meager and inconsistent results. It wasn't until I hired "Get You Found Digital Marketing" that this changed and I could not be more pleased with the results. They do EXCELLENT work, have been consistently improving my SEO/AdWords and internet lead generation and have been absolutely fantastic to work with!
TJ Y.
Great experience. It's hard to find someone that's not only knowledgable but trustworthy too. You'll find that they possess these qualities and more. Ed and Peter will deliver what you're searching for and you won't be disappointed.
RG L
I met with Ed regarding his SEO services with my new non-profit start-up. While my budget was too "bootstrapped" to work with Get You Found, Ed was great at providing me with his expert opinion and those of his experienced colleagues. He was able to give me real insights into the SEO side of marketing.While I am unable to procure his services, Ed graciously offered to help me out when he could if I ever needed advice. He told me about some platforms I can utilize on my own and some strategies I can implement to help me get to where I need to be at this early stage of the start-up.I highly recommend working with Ed, and team. If you feel like you need another arm or resource for your company, this is where you will find it.
J B
They have been very helpful in maintaining and updating my professional website. I highly recommend them!
Thomas A.
Get You Found helped modify my website to get me quality traffic that converted into sales. I went from getting hardly any unique visitors to my site to getting regular clicks because now people can find me when they search for my services. They even kept the look and feel of my pre-existing site, which was important to me. Highly recommend!
Karen P.
I have been using GET YOU FOUND for many years for many different projects. Everyone there is professional, quick to respond to our needs, and has helped us grow. We have used Get You Found for website development and SEO Optimization. They are on top of all of the current trends with Google and the other search engines - and are always fine tuning our account! I cannot recommend them enough!
D. Neal L.
Highly recommend this company to any business that is looking to improve their online presence. We struggled with getting new customers online and tried to do a lot of this in house but never got any results. After we hired Get YOU Found and set monthly budget, we were able to notice a difference almost immediately.
Pedja K.
Get YOU Found "inherited" my non-profit organization from another vendor. A few months ago, I needed their help with recurring donations through our website. They helped with the fix in a timely and professional manner and gave me exactly what I needed. I'm happy that when my previous vendor went out of business, she passed me along to Get YOU Found!
Jennifer J.
I love that I was able to find a local internet marketing company to promote my business. Get YOU found is professional and competent. They took the time to learn about me and exactly what I do so they could find me the right clients. Things are gradually picking up speed and I'm getting to the point I've got more business coming my way than I can handle. A Huge thanks to them! They just know what they're doing!
Blaine V.
Get You Found breathed new life into our online marketing. We started with SEO improvements to our initial site and revitalizing our online advertising. Then Get You Found utilized our existing extensive web content into a new, attractively designed and very functional website optimized for user experience and conversions. We've been very pleased with the SEO and online marketing/web development knowledge and responsiveness of everyone we've worked with, and particularly happy with the results that have been obtained. I highly recommend Get You Found and the good people there.
Dennis T.
I really enjoyed working with Ed and the Get You Found team. They are friendly, professional and offer great insights for taking business to the next level. I learned a lot from them and appreciate the commitment they bring to everything they do.
Sean K.
Our company has utilized Get YOU Found for nearly 10 years. They have responded to all requests in a quick and timely manner. They are efficient, have great recommendations for our websites, and are a pleasure to work with.
Megan N.
As a small, family-owned business, it has been very challenging to find a SEO firm. We have floundered for the last several years with ‘reputable’ marketing firms that promised results, but we never saw our website traffic increase. This is the first time we have finally seen a ROI. Peter, Ed and the whole team at Get You Found are extremely knowledgeable and professional. As a small business owner, it has been fantastic to know that they are working behind the scenes to make sure potential clients are finding our company. We have been extremely pleased with our results and look forward to working together with Get you Found for years to come. If you are looking for a top-notch, professional company who knows the ins and outs of SEO and Digital Marketing, look no further. We would highly recommend them to any company who is looking to increase traffic to their website.
Ronee G.
My business doubled within 6 months after i hired them. Never had so much professional attention in my career. I was amazed at what they did. They made the phone ring with new clents calling in!Robert M. Swaim, EA, MAcc.SWAIM & ASSOCIATESACCOUNTANTS AND TAX ADVISORSGreensboro, NC
robert S.
Ed and his team are wonderful to work with. A+++
Saint P.
I contacted Ed last fall because my e-commerce site which had been doing well in our first eight years was now floundering due to increased competition and my lack of understanding of the intricacies of online marketing. Ed, Peter, and Jake took the reigns and it has been an uphill journey ever since. I highly recommend Get You Found.
Rick P.
The team at Get You Found has been a pleasure to work with - responsive, knowledgeable, helpful. They make technology exciting - showing you all the possibility and opportunity for your organization - while listening to what your organization actually needs and finding the right balance. I whole-heartedly recommend!
Rachel W.